Shipping & Returns

SHIPPING POLICY

All parcels will be sent out the next working day if in stock (you will be notified of this beforehand if the order is custom made or not in stock).

You will get the option to choose from Standard postage (2 to 4 business days) & Express (1 to 3 business days). 

However, some items can take up to 14 days, the time frame for those items will be written in the item’s description. This also applies to all custom orders. 

RETURN & EXCHANGE POLICY​

Many of our items are custom made order. For any order that is custom made to order there is a strict no exchange or return policy.

If the item you purchased is something we already stock (a readily made product), you will be able to return this item to us (you would pay return postage fees) as long as the seal of the item has not been opened as it is then deemed as used.

If returned, you will be given a 12 month credit note which you can use on the site for other items.

For any sale items, returns are not available and it is direct exchange only. You will also pay returning shipping costs and will be given an online credit note to use in our store (expires after 12 months).